Conditions of use

Who you are contracting with:
  • (the "Website").
  • Visitors to the Website ("Users" or "you"), including those Users who purchase any products on the Website ("Purchasers") are bound by these terms and conditions ("T&C"). If you do not agree to these T&C, do not continue to use the Website. Your continued use of the Website will constitute acceptance of the T&C, unmodified by you.
Lay-out of these T&C:

These T&C apply to your use of, and purchases made on, the Website and are divided into various sections as follows:

  • Purchases from bulkhouseware – terms and conditions applying to purchases from bulkhouseware.
  • General – terms and conditions applying to your use of the Website and any purchases made by you on the Website.
    Please take note of the Disclaimer clause in particular.

Purchases from Bulkhouseware

BulkhousewareProducts & Availability

Stock availability:

Stocks of all goods on offer are limited. Bulkhouseware shall take all reasonable efforts to ensure that when stock is no longer available, that offers thereof are discontinued. However, should items still be offered after stocks are sold out and Bulkhouseware is unable to fulfil the orders placed at advertised prices, Kalahari shall only be liable to refund the amount paid by you for such product.

Agreements of Sale

Placing a product in a shopping basket or adding it to a wishlist without completing the purchase cycle does not:

  • constitute an agreement of sale; and/or
  • constitute an order for such product,

and as such, Bulkhouseware may remove such product from the shopping basket or wishlist if no stock is available and you cannot hold Kalahari liable if such product is not available when the purchase cycle is completed at a later stage.

An agreement of sale only comes into effect if and when:
  • you electronically submit a properly completed order for one or more products in your shopping basket; and
  • payment is either authorised, or received by Bulkhouseware in its bank account
  • Bulkhouseware has stock available to process your order
Termination of Sales & Cancellation of Orders
  • By Bulkhouseware:

    Bulkhouseware reserves the right, whether for purposes of preventing suspected fraud or otherwise, to refuse to accept, or process payment on, any order and/or to cancel any sale concluded between you and Bulkhouseware, in whole or in part, without giving any reasons. Bulkhouseware shall only be liable to refund monies already paid by you, and accepts no other liability which may arise as a result of such refusal to process any order/sale.

  • By You:
    • You are entitled to cancel any order/s placed or sales concluded at any time prior to packaging of the products so purchased and prior to payment being made.

Amounts payable by You


The price of each product is displayed with the product listing. In the event of a sale or special offer, the discounted price is displayed.

Delivery Charges:

Delivery charges differ depending on a variety of factors, including product type, price, and weight, as well as whether delivery is to be made within, or outside, the borders of South Africa. Please see details of Bulkhouseware ’s delivery charges found under shipping and returns

Bulkhouseware will not be liable for any shipping charges displayed during checkout as these charges are directly obtained by the shipping company and errors can occur. If an error has occured you will be notified and if you want, refunded any monies already paid.

Value Added Tax:

Value added tax at the rate of 14% is charged on goods bought by South African residents.

Import Duties:

Import duties may be payable by recipients of goods in foreign countries. Bulkhouseware does not know what levies may be payable and cannot calculate or estimate such costs. You are responsible for determining whether any such levies are payable and, if so, the amount thereof.


Bulkhouseware shall take all reasonable efforts to accurately indicate prices and delivery charges. However, should products be erroneously offered at incorrect prices and/or delivery charges, Bulkhouseware will not be obliged to sell products at such incorrect prices and/or delivery charges and shall only be liable to refund monies paid should you not wish to proceed with the purchase at the correct price and/or delivery charge.

Payment Methods

Credit card payments and PayPal.

At the time of placing the order, the transaction details are presented to Paypal and funds are transfered immediatly.


Where we deliver:

Bulkhouseware delivers to addresses both within and beyond the borders of South Africa. Not all International addresses are supported by our shipping provider.


Bulkhouseware may make physical and/or electronic gift vouchers, as well as electronic promotional vouchers (hereinafter collectively referred to as "Vouchers") available on the Website from time to time.

Vouchers can only be redeemed -
  • while they are valid, their expiry dates being unable to be extended;
  • on the Website towards the purchase of Bulkhouseware products listed on the Website.
Vouchers cannot be -
  • exchanged for cash; or
  • transferred or assigned to any other person.

Agreements of Sale

Placing a product in a shopping basket without completing the purchase cycle does not:
  • constitute an agreement of sale; and/or
  • constitute an order for such product

and as such, a product may be removed from the shopping basket if stock is no longer available and you cannot hold Bulkhouseware liable if such product is not available when the purchase cycle is completed at a later stage.

Termination of sales

  • By Bulkhouseware:

    To protect its own and the interests of customers, Bulkhouseware uses reasonable endeavours to scrutinize transactions to prevent fraud and a transaction may be refused if Bulkhouseware, in its sole discretion, is not satisfied with its legitimacy. Accordingly Bulkhouseware accepts no liability that may arise as a result of such refusal to process any transaction.

Amounts payable by you

Delivery Charges:

Delivery charges differ depending on the delivery method and product weight and dimentions.

Defects, Returns, Refunds & Guarantees

Should you not be satisfied with any product purchased by you on the Website , by reason of a defect, incorrect choice of product, or otherwise, you may, under certain circumstances, be entitled to either be refunded or have the product repaired or replaced, as the case may be.

Sales Records

A full record of every sale and related transaction between you and Bulkhouseware shall be maintained on the Website for a period of 12 months following the date of such sale or related transaction. You shall thus only be able to view and print such record during such period, whereafter, you shall be responsible for retaining your own record of the relevant sale or related transaction.


Apart from the provisions of sections 43(5) and 43(6) of the ECT Act, neither Bulkhouseware nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this Website or the services or content provided from and through this Website. Furthermore, Kalahari makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this Website are free from errors or omissions or that the service will be 100% uninterrupted and error free. You are encouraged to report any possible malfunctions and errors to

This Website is supplied on an "as is" basis and has not been compiled or supplied to meet your individual requirements. It is your sole responsibility to satisfy yourself prior to accepting these T&C that the service available from and through this Website will meet your individual requirements and be compatible with your hardware and/or software.

Information, ideas and opinions expressed on this Website should not be regarded as professional advice or the official opinion of Kalahari and you are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this Website.

Governing Law and Jurisdiction

This Website is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law and, subject to the ‘Disputes’ clause of these T&C, you and Bulkhouseware submit to the non-exclusive jurisdiction of the South African courts.


Bulkhouseware shall take all reasonable steps to protect your personal information. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here:

Bulkhouseware may electronically collect, store and use the following of your personal information:
  • name and surname;
  • birth date;
  • gender;
  • country of residence;
  • closest city;
  • non-personal browsing habits and click patterns;
  • e-mail address;
  • IP address; and
  • ID number / passport number.
Bulkhouseware collects, stores and uses the abovementioned information for the following purposes:
  • to greet you when you access the Website;
  • subject to your consent, to inform you of facts relating to your access and use of the Website;
  • to compile non-personal statistical information about browsing habits, click-patterns and access to the Website;
  • to verify your identity when transacting with Bulkhouseware and;
  • to ensure that the goods are received by the addressee.

Information detailed above is collected either electronically by using cookies or is provided voluntarily by you. You may determine cookie use independently through your browser settings.

You may elect not to receive any communications from Kalahari and/or its partners / affiliates.

Bulkhouseware may collect, maintain, save, compile and share any information collected from you, subject to the following provisions:
  • Bulkhouseware shall not disclose your personal information unless –
    • you consent thereto; or
    • through due legal process.
  • Bulkhouseware may compile, use and share any information that does not relate to any specific individual; and
  • Bulkhouseware owns and retains all rights to non-personal statistical information collected and compiled by Bulkhouseware.

You acknowledge and agree that certain personal information (i.e. your full names, delivery address, email address, and contact number) will be disclosed to Marketplace Sellers from whom you have ordered products in order to enable delivery of such products to you and to facilitate communication between you in relation to your purchase of such products.


Any person that delivers or attempts to deliver any damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be prosecuted and civil damages shall be claimed in the event that Bulkhouseware suffers any damage or loss.

You agree and warrant that your log-in name and password shall:
  • be used for your personal use only; and
  • not be disclosed to any third party.

You allow Bulkhouseware to take all reasonable steps to ensure the integrity and security of the Website and back-office applications.

All credit card transactions are processed offsite securly using Paypal.

Changes to Agreement

Bulkhouseware may, in its sole discretion, change these T&C or any part thereof at any time with or without notice. It is your responsibility to visit the Website to see whether the T&C have been amended and ensure that you are satisfied with the amendments. Should you not be satisfied with the amendments, you must refrain from placing any further orders on, or from using in any way, the Website.


Between you and Bulkhouseware

Save for urgent or interim relief which may be granted by a competent court, in the event of any dispute of any nature whatsoever arising between you and Bulkhouseware on any matter provided for in, or arising out of these T&C, and not resolved through the Customer Relations Department of Bulkhouseware, then such a dispute shall be submitted to confidential arbitration in terms of the expedited rules of the Arbitration Foundation of South Africa. Arbitration proceedings shall be conducted in Port Elizabeth in English.


Bulkhouseware chooses as its domicilium citandi et executandi (ie its address) for all purposes under these T&C, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the address under contact us.

Term and Termination

These T&C shall commence from the date on which they are published on the Website and continue indefinitely, as amended by Bulkhouseware from time to time, for so long as the Website exists and is operational, Bulkhouseware being entitled to terminate these T&C and/or shut down the Website at any time.


Any and all copyright subsisting in the Website, including these T&C, vests in Bulkhouseware and all rights not expressly granted are reserved.

Bulkhouseware cannot screen or edit all the content available from the Website and does not accept any liability for illegal, defamatory or obscene content. You are encouraged to inform Bulkhouseware of any content that may be offensive or illegal.

Intellectual Property Rights

All the content, trademarks and data on this Website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to Bulkhouseware or one of the companies Bulkhouseware makes use of in procuring such rights and as such are protected from infringement by local and international legislation and treaties.

Electronic Communications

When you visit the Website or send e-mails to Bulkhouseware, you consent to receiving communications from Bulkhouseware electronically and agree that all agreements, notices, disclosures and other communications sent by Bulkhouseware satisfy any legal requirements, including but not limited to the requirement that such communications should be "in writing".

Delivery Charges

Purchases from Bulkhouseware

Bulkhouseware delivers both within South Africa, and internationally. Charges are calculated on checkout using Bulkhouseware's shipping provider.